The job description of a relationship manager consists of tasks that are administrative as well as technical in nature. Read ahead to know more…
There are some career opportunities in the industry which are in demand due to the quantity and quality of work required from them. One such job is that of a Business Relationship Manager (BRM). Note that this job is less known, but is gradually becoming a more important career.
An individual working as a BRM inevitably needs to have good communication, logical thinking, decision-making abilities, and good leadership and management skills. These skills are absolutely important since this career demands a lot of coordination between various departments in a company. The job description is not fixed, and may vary as per the type of company, industry, and departments. However, the following consists of tasks that are normally included in the job profile.
The primary task of a business relationship manager is to serve as a liaison between the Information Technology (IT) department and all other practices in the organization. This is why a BRM should possess much knowledge about business practices and IT-related concepts. He is supposed to obtain knowledge about the latest technologies present in the market, and suggest the top management about the implementation.
He has to consult with the top management and prepare plans for technological advancements and upgrades in the long run. He has to make sure that the personnel on all levels are making the optimal use of the technology implemented. A relationship manager should work with outside companies and entities, in order to incorporate IT tools and services for the benefit of the company. He does a thorough research on the tools used by other companies in the class, and uses better technology to increase expertise and productivity.
There is no particular field that BRMs work in. Their services may be required by any kind of business, right from banks to software development giants. A BRM has to understand all about the company and its overall operations, suggest the sorting categories of projects, make technology available for project execution, and ensure the maximum output from workforce. He participates in communication between the internal IT team and outside vendors for services required.
He may keep a watch on the project’s progress, and assist the team in business strategies if needed. Owing to the cooperation, coordination, and overall management, it is believed that the tasks of a relationship manager are very hectic and concerned with job stress.
As this is thought of as a position just under the top management or below the CIO (Chief Information Officer), the salary range for a job as a relationship manager is high. The median pay for these business and IT experts is considered to be around $80,000 per annum.
With just between one to four years of experience in business relationship management, one can earn up to a respectable $65,000. Those with an experience of 10 to 19 years can expect a yearly pay from $60,000 to a good $100,000. The state of Massachusetts has the highest salary potential ranging from $53,500 to $101,500.
If you are considering this IT job, most employers would require you to have a Master in Business Administration (MBA). Additional experience in fields such as operations, finance, HRM, and administration is a plus point for BRM aspirants. Normally, companies do select those who have educational qualifications as well as a certain amount of experience. You also need to possess working knowledge of the latest forms of technology and concepts adopted by the business world and IT industry.