Constructive feedback at work is an essential managerial task as it helps identify specific strengths and areas for improvement. To ensure this, it is very important to convey the feedback in an appropriate manner.
A major cause of an increasing attrition rate in many companies, is generally ineffective or inappropriate feedback and lack of effective employee management. Employees are the most important assets of any organization, playing a major role in its success or failure. However, ineffective feedback can affect the productivity of the employees and ruin the entire work environment. To avoid this, it is essential to employ a mechanism that helps employees understand their strengths and weaknesses in a constructive manner. A good feedback for their performance can increase the productivity, enthusiasm, and satisfaction levels among the employees. This, in turn, helps in improving the performance of the employees, eventually leading towards the growth of the company.
A genuine feedback helps employees to analyze themselves in a better way, which paves way for self-improvement. It also gives them a chance to recognize their mistakes and take corrective measures. Hence, it is important to maintain a constant dialog with the employees through a good communication pattern in the company. During the performance appraisal process, it is essential to convey the message precisely and aptly. Avoid being dominating and aggressive while talking to the employees. An egalitarian approach is the key to a successful feedback process. Given below are some examples, that will help you to conduct an effective and constructive feedback session.
Performance Review Examples
POSITIVE FEEDBACK
A positive feedback boosts the confidence of employees and improves their productivity. They feel appreciated as their efforts are recognized, inspiring them to contribute better.
➠ Reflects a high level of discipline and punctuality and always shows up on time at work. Displays an excellent example to other employees through punctuality.
➠ Has got strong work ethics and sets an example with his perfect attendance. Is very particular about the attendance of his team members as well, which contributes to the productivity levels of the team, and the organization.
➠ Encourages effective communication and is a great team player.
➠ Has excellent time management skills and the ability to meet deadlines in time. His speed and efficiency is an inspirational example to others.
➠ Has a professional attitude with other co-workers which reflects high productivity in his work. The organization appreciates this dignified demeanor.
➠ Possesses extremely sound technical and professional skills. The utilization of these skills to the optimum level is evident from his performance.
➠ Has grown in the last few months by giving promising result through a steady performance. The growth path is definitely positive.
➠ Comprehends complex situations well and encourages others to perform better.
➠ The way of handling critical situations with ease has earned him a lot of respect from his team members.
➠ Is dependable and possesses strong leadership and problem-solving skills.
➠ Is a divergent thinker and has the ability to come up with creative and innovative solutions.
NEGATIVE FEEDBACK
While giving a negative feedback, it is important to communicate assertively. The purpose is to create awareness and motivate the employees to improve, without affecting their confidence and self-esteem.
➠ Reports late to work frequently and is not a reliable team player. Displays a wrong example to other employees, especially the employees who have joined recently.
➠ Does not pay attention during meetings and is not a good listener.
➠ Needs to develop a constructive and congenial relationship with his manager and team members.
➠ Lacks confidence and does not take the initiative to take up new assignments.
➠ Is frequently absent from work and often arrives late. This affects the tasks that have been assigned to him, which reduces the productivity levels of the team, and the organization as a whole.
➠ Takes more breaks than permitted as per the office rules, which affects the working hours leading to lesser productivity. Should manage work and minimize the break timings.
➠ Setting unrealistic goals and an overly ambitious attitude has not left a positive impact among the team members.
➠ There is a lot of scope for performance improvement. The organization will provide all the necessary support to help him learn and improve.
➠ Has great potential to perform, however, the growth path is not very positive at the moment. Needs to put enough efforts and work hard to perform better.
➠ The performance has gone down in the past few months. Realizing the efficiency displayed in the past, the organization would help in every possible way to see productivity in the future.
➠ Needs to have an open mind to learn from seniors or co-workers, so as to ensure productivity and efficiency in the long run.
Drafting a good performance appraisal document is a sign of good management structure of the company. Many companies conduct appraisals annually or every six months. There are various aspects to be covered during an appraisal process, such as, written and verbal communication skills, time management skills, professional skills, technical skills, etc. After expressing your views, give a chance to the employees to express their point of view about the appraisal. Based on all the statements, allot marks to the employee on each of the parameters and then give a final grade for his performance. You can grade it as, poor, average, satisfactory, good, and excellent.
While giving a performance feedback, it is important to keep in mind that we are dealing with employees with different mindsets. While some employees may take your negative feedback constructively, others may feel inefficient, leading to lack of self-confidence and low self-esteem. That should not be the result of the performance review. Be assertive in the way you convey your point but do not forget to offer your support. On the other hand, while giving a positive feedback, ensure that you do not convey it in a way that the employee becomes over-confident in the way he works, but undertakes his duties with responsibility and confidence. To make your feedback process effective and successful, it is advisable to prepare well before an appraisal process, as it helps to draft a constructive employee performance review.