Farewell letters are a professional courtesy to inform your clients that you would be taking their leave, and a well-written farewell letter will demonstrate your credibility and help you in strengthening your business contacts.
Over the course of years, or months, you must have developed a strong relationship with your clients by listening to their suggestions, complaints, needs, and providing them with good service. Writing a farewell letter to clients is a part of good work ethics. Whether you are leaving the company, or changing your position, it is important to inform your client that you will not be serving them further. Done proficiently, it will guarantee a positive impression on the client and company, ensuring an excellent feedback and further advancement in your career.
Purpose of a Farewell Letter
The intent of this letter is to inform your client regarding the following:
➤ Date on which your current position ends.
➤ The reason you are leaving.
➤ Any change in your contact details, in case the client needs to contact you.
➤ Name and contact number of the person who will henceforth, deal with the client.
Here are two samples of a farewell letter to clients for your reference –
Sample 1
| Acme Incorporation, 13/2, Hay Street, Minneapolis, MN 55440 March 19, 2013 John Smith, Dear John, I leave with mixed feelings as I truly enjoyed working with you for the past 2 years. Your insightful observations and cheerful nature were instrumental in improving our services. Feel free to contact me on 555-121-2222, or through email – [email protected]. Keith Young will be in charge of your account from March 20, and I have discussed your profile in detail with him. He can be reached on 555-789-511. Thanks again, and it has been a pleasure working with you. Yours Sincerely, (Signature) |
Sample 2
| Abbey International Ltd, 231 Pine St, Los Angeles, CA 90001 March 19, 2013 Gary Matthews, Dear Gary, I have resigned from Abbey International and will be working as an independent supplier from April 1, 2013. Jane Spears, as my successor, will be handling your account and can be reached on 222-121-6884. I have enjoyed working with you and appreciate the invaluable suggestions, guidance, and support you have provided over these 5 years. I look forward to staying in touch with you, and I hope that our paths cross again. I can be contacted on 222-322-7766, or via email on [email protected]. I wish you well, and hope you succeed in all your future endeavors. Thanking You, Yours Sincerely, (Signature) |
Consider These Pointers
There are a few tips that you would like to keep in mind while writing a farewell letter to clients.
➤ The writing style has to be formal and precise.
➤ The farewell letter should not contain any negative comments regarding the client, or the company.
➤ If you have worked with the client extensively, mention something positive about his personality.
➤ End on a positive note.
To the point and short, a farewell letter is fairly easy to write. Just remember that building a customer relationship is not just important to a business, it is also a stepping stone to a successful and productive career.